Coverage & Commentary

A user experience revolution is needed to achieve radical productivity in healthcare

To achieve radical productivity in healthcare, we first need to embrace the simple, user-centric approach that has catalyzed digital transformation across other industries. With an already complicated healthcare system driven by multiple incentives and diverse stakeholders, we must better shield users from the complexity of their systems and design purposefully for intended use. Good technology makes it simple for the user: simple to get the data that matters most, simple to understand and assign the best treatment, simple to collaborate and interact, simple to communicate and measure outcomes, simple to optimize care.

A user-experience revolution in health tech solutions is desperately needed — and long overdue.