There is no question that telehealth is here to stay. The question is—at what level?

It’s a query that Joseph C. Kvedar, MD, the American Telemedicine Association’s board chair, tackled in a recent Health2047 podcast, “Lessons Learned from 2020 Give Us a Lens into Telehealth Adoption.” Health2047 is the Silicon Valley-based innovation subsidiary of the AMA created to transform U.S. health care at the system level.

Patients and physicians are enthusiastic about telehealth, but two wild cards that will impact what it looks like as a part of care going forward are: