The e-commerce industry had already been enjoying steady growth when the pandemic hit, causing online sales to skyrocket nearly overnight. To survive, many retailers that had previously had minimal or no online presence suddenly found themselves scrambling to set up e-commerce shops. Many customers have come to prefer the convenience of not having to leave home to pick up everything from gifts to necessities, so it’s likely the majority of retailers will be at least partly in the e-commerce business going forward.
However, handling and storing the personal data of thousands of customers puts e-commerce companies in a vulnerable position. It’s not enough to have appealing goods or great service; if your site experiences a major breach or customers don’t believe you’re safeguarding their data, they’ll likely shop elsewhere. Below, 16 members of Forbes Technology Council share cybersecurity protocols every e-commerce company needs to include in its overall strategy.
2. Transition To A Mesh Architecture
Cybersecurity strategies need to be transitioned to a mesh architecture to reduce vulnerability. A cybersecurity mesh architecture provides a composable approach to security based on identity to create a scalable and interoperable service. The common integrated structure secures all assets, regardless of location, to enable a security approach that extends across the foundation of IT services. – Charles Aunger, Health2047 – American Medical Association